Workflow

Abandoned Cart Recovery Sequence

Recover abandoned carts with a smart multi-step email sequence. Personalized timing, item-specific content, and auto-stopping when they purchase.

>_Done For You Setup

Without automation

The problem

70% of shoppers abandon their cart. Most stores send one generic reminder email 24 hours later and recover maybe 3-5%. The other 95% walked away because the follow-up was not fast enough, not specific enough, or not persistent enough. A generic 'you forgot something' email with no cart details, no personalization, and no urgency gives people zero reason to come back. Meanwhile, the product is still sitting in their cart getting colder by the hour.

How it works

The automation

Cart Abandoned (30 min)

A Shopify cart sits without checkout for your configured window

01

Detect the abandoned cart

Saves 5 min/cart

When a Shopify cart is created but no order follows within your configured window, the workflow starts.

02

Send the first recovery email

Saves 10 min/cart

An email goes out within the hour using the customer's name and the exact cart contents: product names, images, and prices.

03

Check for purchase before each follow-up

Saves 3 min/cart

Before each subsequent email, OpenClaw checks Shopify for a completed order from this customer.

04

Send the 24-hour follow-up

Saves 10 min/cart

Non-purchasers get a second email with a different angle: social proof from other buyers, product benefits, or urgency around stock levels.

05

Send the final offer at 72 hours

Saves 5 min/cart

The last email includes a time-limited discount code generated via Stripe or Shopify.

Recovery Sequence Active

A 3-touch email sequence with cart contents, social proof, and a discount offer

With OpenClaw

What changes

Abandoned carts trigger a 3-touch sequence: an email within the hour with the exact items they left behind, a follow-up at 24 hours with a different angle (social proof or urgency), and a final discount offer at 72 hours. The sequence stops the moment they buy. Recovery rates go from 3-5% to 10-15%.

Tell OpenClaw: 'When a Shopify cart is abandoned for 60 minutes, start a 3-touch recovery sequence: hour-1 email with cart items, 24-hour follow-up with social proof, 72-hour discount code. Cancel the sequence the moment they complete a purchase.'

Integrations

What you will need

This workflow connects Shopify, Mailchimp, OpenAI, Stripe, and Slack. Most of these have pre-built skills on ClawHub that install in under a minute. If you are already using these tools, you are halfway to having this workflow live.

OpenClaw runs on your own VPS ($5-15/month) and connects to these services via their APIs. You bring your own API keys.

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Common questions

Frequently asked questions

Want this workflow
running this week?

The $19 workshop covers OpenClaw setup, security, your first workflow, and connecting to channels. From there, deploying workflows like this one is straightforward.

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Kevin Jeppesen, Founder of The Operator Vault

Written by

Kevin Jeppesen

Founder, The Operator Vault

Kevin is an early OpenClaw adopter who has saved an estimated 400 to 500 hours through AI automation. He stress-tests new workflows daily, sharing what actually works through step-by-step guides and a security-conscious approach to operating AI with real tools.