Never send another customer
to voicemail.
OpenClaw answers every service request instantly, triages emergencies, schedules dispatches, follows up after every job, and tracks every unit in your territory until it is time to replace. It runs 24/7 on a $5/month server.
The HVAC Growth Problem
Speed wins in home services. Most shops are too slow.
The homeowner calls three companies. The one that answers first, books first, and follows up fastest gets the job. If your team cannot keep up during peak season, you are handing revenue to competitors.
Emergency calls come at the worst possible time.
AC goes out at midnight. Furnace dies on a Saturday. The first company to answer gets the job. If your phones roll to voicemail after hours, that $400 service call goes to a competitor who picked up.
Seasonal spikes crush your scheduling.
June hits and suddenly every customer in your database needs service this week. Your dispatchers are slammed, techs are double-booked, and new leads sit unanswered because the team is fighting fires.
Maintenance agreements renew on paper, not in practice.
You sell the agreement at install. Then 11 months pass and nobody reaches out to schedule the tune-up. The customer forgets they have it. Their unit breaks down. They call someone else because they assumed you forgot about them.
Aging equipment means missed replacement revenue.
You installed a system 12 years ago. It is approaching end of life. Nobody on your team is tracking it. The customer replaces it with a competitor because you never told them it was time. That is $8,500 in lost revenue per unit.
What OpenClaw automates
8 workflows that grow recurring revenue.
Start with after-hours triage and add the rest as you see the impact. Each automation works independently and compounds the others.
01
24/7 Emergency Service Triage
Tools: Twilio, ServiceTitan, Slack, Google Calendar
Customer calls or texts after hours. OpenClaw responds immediately, asks what is happening (no heat, no AC, water leak), captures the address and unit details, and either schedules an emergency dispatch or books the first available morning slot. Your dispatcher gets a Slack summary before the truck rolls.
02
Maintenance Reminder Campaigns
Tools: ServiceTitan, Housecall Pro, Twilio, Mailchimp
OpenClaw tracks every maintenance agreement in your system. 30 days before the tune-up is due, the customer gets a text with available dates. 14 days out, an email reminder. 3 days past due, a phone call prompt. Customers book directly from the message. No manual outreach needed.
03
Seasonal Tune-Up Outreach
Tools: Mailchimp, Twilio, GoHighLevel, Google Calendar
Before summer and winter hit, OpenClaw sends targeted campaigns to your entire customer base. Segments by last service date, equipment type, and maintenance status. Customers who haven't had service in 12+ months get a different message than active agreement holders. Books appointments directly.
04
Dispatch Scheduling and Coordination
Tools: ServiceTitan, Jobber, Google Calendar, Twilio
New job confirmed. OpenClaw checks tech availability, assigns based on location and skill type, sends the customer a confirmation with the tech's name and arrival window, and texts the tech with job details and driving directions. Day-of reminder to both parties.
05
Job Completion Follow-Up
Tools: Google Business, Twilio, Mailchimp, GoHighLevel
Service call completed. OpenClaw sends a satisfaction check within 2 hours. Happy customers get a review request with a direct Google Business link. Follows up with a maintenance agreement offer if they don't have one. Tracks every interaction in your CRM.
06
Warranty and Equipment Age Tracking
Tools: ServiceTitan, Housecall Pro, Google Sheets, Twilio
OpenClaw tracks every unit you have installed or serviced. When equipment hits 10, 12, or 15 years, the customer gets a proactive outreach about replacement options, financing, and current rebates. You become the first call when they are ready, not the competitor with a door knocker.
07
Referral Program Management
Tools: GoHighLevel, Twilio, Mailchimp, Google Sheets
After every successful service, OpenClaw asks for referrals with an incentive (discount on next service, gift card). Tracks who referred whom, sends the referral a personalized message mentioning the referring customer by name, and follows up to schedule. Social proof at scale.
08
Weekly Performance Reporting
Tools: ServiceTitan, QuickBooks, Slack, Google Sheets
Every Monday, OpenClaw compiles your numbers. Jobs completed, revenue booked, average ticket size, maintenance agreement sign-up rate, review count. Delivered to Slack or email before your Monday morning meeting. Know exactly where your business stands.
Lead nurturing on autopilot
From first call to loyal customer. Automatically.
Every service request gets the same fast, professional experience your best CSR delivers on their best day. But at every hour, and with every customer, simultaneously.
Service Request Comes In
Phone call, website form, Angi lead, HomeAdvisor inquiry, or Google ad click. Any channel, any time of day.
Instant Response with Availability
OpenClaw texts or emails back with your next available window, your company name, and the tech who will be dispatched. Professional, branded, immediate.
Capture Unit Details
What brand is the unit? How old? What is happening? Is it an emergency or can it wait? All captured before your dispatcher even opens the ticket.
Appointment Booked
Customer picks from available slots. Gets a confirmation with the tech's name, arrival window, and what to have ready. Calendar invite sent to the tech.
Pre-Visit Reminder
Customer gets a reminder with the tech's photo, name, and estimated arrival. Reduces no-access situations and cancellations.
Post-Service Follow-Up
Satisfaction check, review request, maintenance agreement offer. Three touchpoints in one automated message that builds your reputation and recurring revenue.
Relationship Nurture Begins
Seasonal tips, energy-saving advice, and gentle reminders about upcoming maintenance. Keeps your company top of mind between service calls.
Maintenance Renewal Trigger
Agreement anniversary approaching. OpenClaw schedules the tune-up automatically or reaches out to renew. No manual tracking, no customers falling through the cracks.
The ROI
More responsive than a dispatcher. A fraction of the cost.
Full-Time Dispatcher
Essential but limited
Answering Service
Better than voicemail
OpenClaw
The complete solution
Quick math: If you capture just two additional service calls per week because of instant response, that is $3,200 to $6,400 per month in extra revenue. One equipment replacement sale pays for years of OpenClaw.
How it works
After-hours coverage, live today.
Get the $19 Workshop
Guided setup on Mac, PC, or VPS. Connect your first tools and run your first automation. One payment, lifetime access.
Connect Your HVAC Stack
Link ServiceTitan, Housecall Pro, or Jobber. Connect Twilio for SMS, Google Calendar for scheduling, and Slack for team alerts. All OAuth, no coding.
Activate After-Hours Response
Start with 24/7 service triage. OpenClaw answers every inquiry instantly, qualifies the urgency, and schedules or dispatches. Running in under an hour.
Layer in Revenue Automation
Add maintenance reminders, equipment age alerts, referral campaigns, and seasonal outreach one at a time. Each workflow grows your recurring revenue.
Start this week
Never miss another after-hours call.
The $19 Workshop walks you through installation, connecting your field service tools, and building your first automation. Most HVAC companies have after-hours response running the same day.
Get the $19 WorkshopCommon questions
Questions HVAC companies ask.
Written by
Kevin Jeppesen
Founder, The Operator Vault
Kevin is an early OpenClaw adopter who has saved an estimated 400 to 500 hours through AI automation. He stress-tests new workflows daily, sharing what actually works through step-by-step guides and a security-conscious approach to operating AI with real tools.
Ready to grow your
HVAC business?
Let our team build your complete HVAC automation stack. From 24/7 emergency triage to equipment replacement campaigns.