OpenClaw + WhatsApp Integration

Automate WhatsApp conversations with OpenClaw. Handle support, sales, and notifications at scale.

What OpenClaw does with WhatsApp

5 automation capabilities

Send messages and templates to customers

Send text messages, images, and approved templates to any WhatsApp number. OpenClaw handles the API calls — you just describe who to message and what to say.

Receive and act on incoming messages

When a customer messages your WhatsApp number, OpenClaw catches it in real time. Route by keyword, parse intent with AI, and reply automatically — or escalate to a human agent.

Automate appointment reminders and confirmations

Send booking confirmations and reminders directly via WhatsApp. Higher open rates than email, more personal than SMS. OpenClaw sends them automatically when a booking is created.

Send order updates and receipts

New Shopify order? Stripe payment confirmed? OpenClaw sends the customer a WhatsApp update instantly. Receipts, tracking links, and confirmations — delivered where people actually check.

Use WhatsApp to command OpenClaw

OpenClaw supports WhatsApp as an input channel. Message it tasks from your phone — "pull today's leads from HubSpot" — and get the answer back in the same chat.

How simple is it?

Just tell OpenClaw what you need

You message OpenClaw:

Send a WhatsApp message to everyone who booked a call this week reminding them of their appointment time and a link to reschedule if needed

No workflow builder. No API docs. No configuration UI. Just plain English.

Get connected in minutes

1

Set up WhatsApp Business API access

1–3 days

You need Meta's WhatsApp Business Platform (Cloud API) or a business service provider like Twilio. Get your phone number verified and create a business profile. This takes 1–3 business days for approval.

2

Configure the webhook in OpenClaw

5 min

Point your WhatsApp webhook URL to OpenClaw's endpoint. OpenClaw handles the verification challenge automatically and starts receiving message events.

3

Build your first message workflow

20 min

Create a trigger (incoming message, booking, or order) and add WhatsApp send actions. For outbound proactive messages, get your templates approved in Meta Business Manager first.

Frequently Asked Questions

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Pre-built automation packs ready to deploy.

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