OpenClaw + WhatsApp Integration
Automate WhatsApp conversations with OpenClaw. Handle support, sales, and notifications at scale.
What OpenClaw does with WhatsApp
5 automation capabilities
Send messages and templates to customers
Send text messages, images, and approved templates to any WhatsApp number. OpenClaw handles the API calls — you just describe who to message and what to say.
Receive and act on incoming messages
When a customer messages your WhatsApp number, OpenClaw catches it in real time. Route by keyword, parse intent with AI, and reply automatically — or escalate to a human agent.
Automate appointment reminders and confirmations
Send booking confirmations and reminders directly via WhatsApp. Higher open rates than email, more personal than SMS. OpenClaw sends them automatically when a booking is created.
Send order updates and receipts
New Shopify order? Stripe payment confirmed? OpenClaw sends the customer a WhatsApp update instantly. Receipts, tracking links, and confirmations — delivered where people actually check.
Use WhatsApp to command OpenClaw
OpenClaw supports WhatsApp as an input channel. Message it tasks from your phone — "pull today's leads from HubSpot" — and get the answer back in the same chat.
How simple is it?
Just tell OpenClaw what you need
You message OpenClaw:
“Send a WhatsApp message to everyone who booked a call this week reminding them of their appointment time and a link to reschedule if needed”
No workflow builder. No API docs. No configuration UI. Just plain English.
Ready-to-run workflows
Get connected in minutes
Set up WhatsApp Business API access
1–3 daysYou need Meta's WhatsApp Business Platform (Cloud API) or a business service provider like Twilio. Get your phone number verified and create a business profile. This takes 1–3 business days for approval.
Configure the webhook in OpenClaw
5 minPoint your WhatsApp webhook URL to OpenClaw's endpoint. OpenClaw handles the verification challenge automatically and starts receiving message events.
Build your first message workflow
20 minCreate a trigger (incoming message, booking, or order) and add WhatsApp send actions. For outbound proactive messages, get your templates approved in Meta Business Manager first.
Frequently Asked Questions
Browse Premium Skills
Pre-built automation packs ready to deploy.
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